A recent transaction involving a Jayden Daniels autographed Leaf Pro Set card has led to a dispute between a buyer and well-known eBay seller Card Collector 2. The situation has raised concerns about business practices and the treatment of customers within the sports card industry.
Here’s a summary of the events:
- Original Purchase: On September 24, 2024 a buyer purchased a highly sought-after Jayden Daniels autographed Leaf Pro Set card from Card Collector 2 on eBay. Purchased by a Washington football fan, the card was expected to be a significant addition to the buyer’s collection.
- Wrong Card Sent: Upon receiving the shipment, the buyer discovered that the card delivered was not the one originally ordered. In fact, it wasn’t even the same type of Leaf card. The card sent was of lesser value, creating immediate disappointment for the buyer.
- Seller’s Acknowledgment of Mistake: The buyer immediately contacted Card Collector 2 after receiving the incorrect card. The staff acknowledged the error and confirmed that they still had the correct card in their possession. They instructed the buyer to submit a refund request and return the wrong card.
- Refusal to Fulfill the Original Transaction: Despite admitting to the error and possessing the correct card, Card Collector 2 refused to send the purchased card. The only solution offered was a refund. The situation escalated to involve Ryan Johnson, the owner of Card Collector 2, but he also declined to resolve the issue by sending the correct card.
- Appreciation in Card Value: Since the date of purchase, the value of the Jayden Daniels autographed card has appreciated significantly. Daniels is in the running for NFL Rookie of the Year. The buyer has expressed a desire to receive the card rather than a refund, noting that the increased value makes a refund an unsatisfactory solution.
- Disappointment with an Industry Leader: Card Collector 2 is a highly regarded name in the sports card community, making this situation particularly disheartening. There is surprise and frustration over the seller’s refusal to honor the terms of the original transaction, despite their clear acknowledgment of the mistake.
This situation underscores the importance of integrity and customer service in the sports card industry, particularly when dealing with high-value transactions. Collectors are encouraged to be vigilant and aware of potential challenges when purchasing from sellers, regardless of their reputation or status in the industry.
I think it’s also important to note that the buyer has refused to send the mistake card back. Why should a seller send another high value card when the buyer would then have 2 cards?